We are here for you

09:00 to 17:00 Monday to Friday

We strive to respond to all emails within 1 working day

Expert help at hand

Along with our usual customer services, we also provide FREE Expert help and advice; happily addressing all manner of technical or product application related issues and ideas such as:

How do we..?   Does it do..?   What if..?  Could we..?   Will it work if..? etc

For us to be of help, we’ll need to know:  What is it you are trying to achieve?  Why?  Under what conditions? and using what lighting etc?

A quick chat with us first could save you time, money and trouble.

What to do if you have an urgent matter?

Customers with a need to contact us urgently or need to place an urgent order should in the first instance telephone us if it is within our normal working hours of 09:00-17:30 Monday-Friday.

If you cannot reach us immediately by phone please email:  We monitor emails frequently both in and out of working hours.

Please be patient with us. We will do all we can to assist you, however sometimes doing so at-the-drop-of-a-hat it not always possible!

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As a manufacturing facility and not a retail outlet, we regret we are unable to accommodate customer collections or site visits.

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