Delivery

See ‘Delivery‘ tab on the menu bar for more detailed shipping and delivery information.

Whilst we can usually turn around most web orders within 1-3 working days. Please allow time for the order to be processed and produced for you. If you have genuinely urgent order, please contact us first to ensure we are able to turn around your order in time.  Please appreciate that there will be other customer’s orders ahead in the queue!

Orders Dispatched:  TUESDAYs (Post/Special-D)   WEDNESDAYs  (Courier)   THURSDAYs  (Post/Special-D)  FRIDAYs  (Courier)

Please Note: We are unable to ship web orders on Mondays.

UK Delivery options

Standard Delivery is a flat rate delivery charge using Royal Mail’s 1st Class Parcel Post.

Special-Delivery (small parcels) and UK Courier (larger/heavier parcels) will provide a swift next day delivery from the day of dispatch and NOT from the date of order.

Note: We do not to offer a specific ‘Next Day Delivery’ option as we cannot realistically guarantee such a service, especially in the current climate.

If you require a recorded / tracked delivery, please select either the Express Delivery or Courier Delivery option at checkout.

EU & International Orders

Owing to the higher cost or processing and shipping EU and International orders we have a £44 Minimum Order Value (MOV) for VAT Exempt Business orders.

However, due to new EU VAT rules, private (B2C) orders have a £135 Minimum Order Value.  Please Note:  Whilst we will not add VAT to your order, VAT will be payable once the goods have arrived in your country.

Business Orders destined for the EU will require a Company Name, VAT Number and EORI Number for customs clearance.

We will only ship EU and International orders at the Buyers risk. Once the goods are handed over to the courier they become the buyers property and responsibility.

For reasons of security and speed, we only ship EU and International orders via Express Courier.  Delivery charges are calculated at checkout.